Privacy policy

Effective Date: May 7, 2025

This Privacy Policy describes how RCRV, Inc. dba Rock Revival ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website, interact with our customer support, or engage with us across digital platforms.

1. Information We Collect

We collect the following types of information:

Contact Information: name, email, phone number, and shipping/billing address
Purchase Information: order details, transaction history
Technical Data: IP address, browser type, and browsing behavior
Marketing Preferences: opt-ins, email engagement

2. How We Use Your Information

Your personal information is used to:

Fulfill orders and process payments
Respond to customer inquiries and provide support
Personalize your shopping experience
Send marketing communications (if you’ve opted in)
Maintain security and prevent fraud
Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Third-party service providers (e.g., payment processors, shipping carriers)
Analytics and marketing partners (in compliance with your preferences)
Law enforcement or regulators when required

4. Your Choices

You can opt-out of marketing emails using the “unsubscribe” link
You may request access, correction, or deletion of your personal data
You may control cookies and browser tracking through your browser settings

5. Data Retention & Security

We retain your information as long as necessary for business or legal purposes. We use encryption, firewalls, and secure access protocols to protect your data.

6. Supplemental Notices

For U.S. Residents

If you reside in California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, you have the right to:

Know what personal information we collect and why
Request correction or deletion of your personal information
Opt-out of targeted advertising or the sale of your personal data

To exercise your rights, contact us at privacy@rockrevival.com.

For Canadian Residents

If you reside in Canada, you have the right to access and correct your personal information, withdraw consent, and opt out of electronic communications. Contact us at privacy@rockrevival.com or by mail at:

Rock Revival Privacy Office
4433 Pacific Blvd
Vernon, CA 90058
United States